What should I do if a customer requests a child seat?

If a customer requests a child seat, please contact us at +1 (415) 855 3868 to let us know:

  • Any additional charges for this
  • If it’s mandatory in your area for taxis to be equipped with a suitable child seat
  • If you can provide a child seat for the journey

We will then contact the customer to ask if they are happy with the additional fee and keep you updated with their response.

At the moment it is not possible to include the option to add any extra items at the time of creating the booking due to different laws, regulations, availability and prices in different countries.

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