If you book directly with us, you can cancel your ride up to 24 hours before pick-up with a 100% refund guaranteed.
If you book with our partners, you can cancel the booking via your profile or call our business partners which you booked with.
For further assistance, please call +1-415-855-3868 or chat with our agent, click "Help" in our website https://mytravelthru.com/#/
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